Archive for May, 2008
New customers!
Tuesday, May 27th, 2008As we forecasted, enterprises (not only B2C ones) are embracing the web 2.0 (r)evolution. Setting up social networking services are becoming strategic to them for at least 2 reasons:
Grab more customers through the very cost-effective ‘word-of-mounth’ concept
Reduce their cost of customer support not only for big guys like telecom operators or […]
